Travel Specialist, Direct Reservations - Johannesburg, South Africa - HotelJobs

HotelJobs

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Key Performance Areas

Creative and out of the box planning and designing of itineraries
Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
Professional servicing of our dynamic direct guests
Proactive selling of our products and services ensuring the best possible safari for the guest
Saturday duty and cell phone duty on a rotation basis
Public holiday duty and cell phone duty on a rotation basis
Working hours: shift work required (07:00 15:30 and 09:30 18:00) on rotation basis
Backup for colleagues when they are away from the office
Expanding product knowledge through attending training sessions
Upholding the cornerstones of the Company and brand: Care of the people, Care of the land, Care of the wildlife

Requirements:
Qualifications, Skills, Knowledge, Experience

Must have at least 5 years reservations experience preferably in a tour operating environment (hotel, car rental reservations experience does not apply)
A good knowledge on any of the destinations promoted by the Company: Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
Good knowledge on FIT and Groups policies and procedures
Good knowledge of the Company's Safari Offers
Good communication skills and a good command of the English language
Tourplan reservations system (added advantage)
Computer aptitude
Good understanding of travel industry

Personal/Professional Attributes