Assistant Manager - Brits, South Africa - Zig Trading (Pty) Ltd
Description
Job description
Responsibilities
- Assist the Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store's merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses and competition
- Make sure all employees adhere to company's policies and guidelines
- Act as our store's representative and set an example for our staff
Requirements and skills
- Proven experience as a Assistant Manager or similar position
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problemsolving attitude
- Flexibility to work in shifts
Salary:
Up to R6,000.00 per month
Education:
- High School (matric) (required)
Experience:
Shop Assistant: 3 years (required)
License/Certification:
- Drivers License (required)
Salary:
R5, R6,000.00 per month
Experience:
Assistant Manager: 3 years (preferred)
License/Certification:
- Drivers License (preferred)
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