Retail Claims Clerk - Midrand, South Africa - Curiska (Pty) Ltd

Thabo Mthembu

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Thabo Mthembu

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Description

KEY RESPONSIBILITIES:

  • Maintain and update the claims register
  • Manage and process Retail claims
  • Request, obtain, and update information and/or documents as required
  • Complete the request for credit documents by following the companies' LOA
  • Consult with interdepartments to resolve claims and/queries
  • Match claims with credit notes
  • Liaise and build working relationships with stores

MINIMUM REQUIREMENTS EXPERIENCE AND KNOWLEDGE:

  • 2 years of working experience within a busy Finance department
  • Previous claims experience will be an advantage.
  • Basic understanding and knowledge of account reconciliations.

SKILLS AND EDUCATION:

  • Matric with mathematics is essential.
  • Any tertiary education or qualification within the financial field
  • Be able to work in a pressured environment and meet monthly targets.
  • Excellent verbal and written business communication and people skills are required.
  • Able to complete calculations (ability to work with numbers on an aboveaverage level)
  • Intermediate computer literacy in MS Word, Excel, Outlook, and PowerPoint
  • Customerfocused and delivering aboveaverage customer service
  • High attention to detail
  • Finance focused.
  • Good time management i.e., deadline driven, able to plan and prioritize a high workload

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