Customer Helpdesk Assistant - Centurion, South Africa - RJPersonnel

RJPersonnel
RJPersonnel
Verified Company
Centurion, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter


Description
1years

  • Liaising with customers.
  • Assisting the Service & General Managers where required.
  • Coordinating the flow of paperwork and tickets by following up on national call centre, adhoc & maintenance tickets.
  • Capturing of stores return vouchers.
  • Checking of daily route slips and administration of routing
information.

  • Logging of tickets.
  • Developing and maintaining of customer base.
  • Report any delays in the execution of tickets to the Service Manager and General Manager.
***
Qualifications and Experience:
  • Grade 1
  • Microsoft package
  • 1 Years' servicerelated experience (call centre experience) is advantageous

More jobs from RJPersonnel