Key Account Manager - Cape Town, South Africa - HR Genie

HR Genie
HR Genie
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Responsibilities:


  • Sales performance analysis and forecasting.
  • In put into WW chilled budget in line with the overall budget targets.
  • Complete all WW chilled reporting requirements.
  • Managing amaintainingain margins, pricing and price books and tracking orders, ensuring systems details are accurate and up to date
  • Executing strategic Promotional and marketing strategies for the channels, aligned with commercial direction and objectives and in collaboratiwith of team and innovation specialist.
  • Manage customer account profitability
  • Deliver the required top line, GM, GM% and EBITDA as set out for the customer account.
  • Assess and recommend strategic options to the category team in line with business and customer objectives and vision.
  • Develop customer sales activity plans and monitor, execute and review promotional plans.
  • Collaborate effectively across departments/functions to ensure business objectives are aligned and delivered upon.
  • Accurate management and implementation of customer pricing and product costings.
  • Ensure product availability and visibility on shelf management of product portfolio end to end.
  • Communicate customer strategy and activity plans the to operational team and factory ensuring successful execution thereof.
  • Conduct customer reviews at all levels.
  • Monitor competitor and market activity, with regular analysis and understanding of market changes/trends. To gather, process, analyse and report on customer data.
  • Understanding of global and local food trends and consumer behaviour.
  • Maintain a close hand on the WW chilled team and resolve day to day problems with solutions.
  • Effective communication and support of the teams.
  • Ensure regular and accurate sales forecasting in conjunction with Supply Chain / Logistics.
  • Develop and manage and cultivate strong customer relationships.
  • Effective and accurate product costing for new lines.
  • Negotiation wicustomersmer to achieve business objectives.
  • Input into product development and category direction, reviewing commercial ,viability and driving NPD objectives with the. team and customer for successful on time launches.

Key Skills:

  • Ability to achieve targets in a dynamic and competitive business environment
  • Good leadership qualities including the ability to maintain a high performing and engaged team
  • Ability to build and nurture trust with teams, customers, and suppliers
- team player

  • Effective allocation of company resources including the ability to coordinate a team with multiple components
  • Strong decisionmaking ability
  • Strategic and commercial thinking
  • Experience implementing costsaving methods and improving operational efficiency
  • Forward, proactive planner
  • Ability to communicate in a clear and confident manner
  • Ability to elicit cooperation from teams, management, and external stakeholders
  • Experience building and cultivating effective working relationships with multiple stakeholders (internal & external)
  • Experience building and executing a Company strategy
  • Effective conflict management and negotiation skills

Qualifications and Experience Required:

  • Relevant Degree/similar qualification in Food Preparation/ Marketing / Consumer Science or commercial
  • Experience leading a high performing team in a commercial environment
  • Experience within the FMCG industry essential
  • Understanding FMCG and wholesale and retail market dynamics
  • Knowledge of relevant regulatory systems, policies, and legislation
  • Knowledge of food procedures, processes, and requirements
  • Knowledge of category strategy formulation and category planning
  • Knowledge of commercial and financial tradeoffs in category sales
  • In depth knowledge and understanding of the food business globally
  • Advanced skills in MS PowerPoint and Excel are required
  • Excellent command of English, strong communication, and excellent presentation skills
  • Knowledge of technical processes, principles, and label legislation is advantageous
  • Knowledge of customer technical requirements and processes
  • Knowledge of customer satisfaction management
  • Valid Passport and Drivers Licence

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