Training Coordinator - Randburg, South Africa - KBC Health & Safety

KBC Health & Safety

Verified Company

Randburg, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

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Description

Responsible for customer / client experience through effective communication with clients as per request from the General Manager or Sales Representative (including addressing any queries and updating clients accordingly)
Purpose of the Position:

To provide a support function to the branch team in terms of all the co-ordination / administrative functions within the training coordination and to consolidate and update the necessary documentation related to the Project.

Action specific tasks on instruction and under supervision of Regional Director.

In addition, provide quality assurance of training documentation, accurate capturing of all learner data onto Learner Management System and issuing of certificates

Minimum Requirements:

Matric
Assessor certificate
4 to 5 years' experience within admin / similar role
SETA experience will be an added advantage
Excellent planning and organisational skills
Excellent communication skills (both written and verbal)

Skills Required:

Ability to work independently
Constant attention to detail and accuracy
Teamwork / Achieving with others / Resultsfocused
Ability to perform different tasks simultaneously
Ability to remain selfmotivated
Ability to see tasks and projects through to completion
Ability to work under pressure and meet deadlines

Duties and Responsibilities:

Office Management:

Proactively troubleshoot areas of risk throughout the project life cycle
Ordering new supplies and materials
Keeping track of budgeting details
Finding new ways to reduce expenses
Learning about every aspect of each project they work on
Keeping track of changes in the long

- and short-term goals for projects

Managing the scheduling/ calendar for projects
Making sure that learners attend training and work and meet their deadline

Scheduling of Training Intervention:

Receive signed Quote and or Purchase Order from Sales.
Check the availability and book the Facilitator / Assessor
Order learning material and relevant stationery.
Collate/ Prepare learner Packs. Create a Booking form(s)
Make necessary arrangement with the facilitator/ Assessor for collection of learning material.
Call or check whether the facilitator has arrived at the training venue on the agreed time.

Project initiation:

Ordering of training materials prior to each training Event within the required timeframes
Ensure all project deliverables are achieved within required due dates and budget
Compiling project plan with RGM
Coordinating equipment use, activities, information, and resources

Project Implementation:

Perform daily project management tasks
Capture status reports updates
Arrange assessments after every training event and review assessments
Ensure that project deliverable packs are loaded onto shared drive / client folder
Arrange portfolio of evidence (P.O.E.) sample (25% of total portfolios) for internal moderation for credit bearing
Ensure short Courses are moderated as per the program
Review and submit an internal moderation report with learner achievements to SETA Liaison Department
Ensure that all project policies and processes are always adhered to

Internal Quality Assurance:

Scan the booking form, time sheet/ Invoice and attendance to Payroll.
Quality Assure Learner pack and identify missing supporting document
Secure the Assessor when applicable
Secure Moderators
Send an Internal moderation report to SETA Liaison Department and request Learner upload & External moderation.

Functional support:

Liaise with functional support teams and adhere to service level agreements
Talent recruitment of learners.
SETA & Liaison Training Specialist sourcing of facilitators/assessors.
Assist with SETA registrations and ETQA processes
Signing of learner agreements and obtaining supporting documents
Responsible for customer / client experience through effective communication with clients as per request from the General Manager or Sales Representative (including addressing any queries and updating clients accordingly)

Reporting to :
Business Unit Leader

Preference will be given to Employment Equity-target groups, including people with disabilities.

Ability to commute/relocate: