IT Support Consultant - Pietermaritzburg, South Africa - University of KwaZulu-Natal

University of KwaZulu-Natal

Verified Company

Pietermaritzburg, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The University of KwaZulu-Natal (UKZN) is committed to meeting the objectives of Employment Equity to

improve representivity within the Institution. Preference will be given to applicants from designated

groups in accordance with our Employment Equity Plan.
**INFORMATION AND COMMUNICATION SERVICES

IT SUPPORT CONSULTANT (4 POSTS)

(ONE-YEAR CONTRACT)

PERONMES GRADE 11

PIETERMARITZBURG CAMPUS

REF NO. ICS 01/2023
The IT Support Consultant is at ICS's forefront to the University community providing audio visual,

computing and information system service and consultancy to all students, academic and support staff.

The IT Support Consultant ensures mínimal down time and optimal functionality all of IT and audiovisual

related equipment by timeously responding to, diagnosing and resolving software, hardware and

network problems. The IT Support Consultant answers customers' calls, responds to customer needs in a

professional, service-oriented manner and maintains the highest level of customer satisfaction by seeking

first line resolution. The IT Support Consultant is required to maintain a high level of professionalism as well

as confidentiality with regard to intellectual property and data.

THE INCUMBENT WILL REPORT TO:
USER SUPPORT OR LINE MANAGER - STUDENT SUPPORT

MINIMUM JOB REQUIREMENTS AND EXPERIENCE

Matric
ICDL or equivalent certification
2 years relevant working experience of which 1 year maybe be a recognised 1year internship)

Appointment for this post will be made on fixed-term rates remuneration scale.
**Closing date: 17 July 2023, 16:30

Kindly note that the University of KwaZulu-Natal ("the University") is required to process any Personal Information (as defined by the

Information is a requirement in terms of the University's recruitment and selection process. The retention of any personal information is as a

consequence of the University being bound by legislative requirements and / or good governance practices as well as record keeping for

statistical purposes. The University will endeavor to ensure that the appropriate security measures are in place and implemented for both

electronic and paper-based formats that are used for processing of the personal information recorded through this recruitment and
**selection process.