Quality Analyst - Johannesburg, South Africa

This is an urgent hiring for Quality Analyst/Software Testers with experience in financial reporting and audit or SAP finance projects. · ...

This is a Quality Analyst position that requires 6 to 9 years of experience in financial reporting, audit or SAP finance projects. · ...

The QA Analyst (DD) is responsible for monitoring, evaluating, and improving the quality of customer interactions across the assigned campaign. · This role focuses on coaching and developing contact centre agents to deliver consistent, high-quality voice, case, and written custom ...

The Quality Assurance Analyst position is responsible for ensuring that claims operations and policy administration areas within FEM conform to regulatory and operational requirements from inception to finalisation. · The candidate will be responsible for conducting divisional qu ...

Job Title: QA Analyst (DD) · Location: Johannesburg, South Africa (Onsite – USA hours as required) · About Us · Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across ...

We are seeking an experienced · Quality Analyst with strong expertise in functional testing, · automation (Selenium), and lending/mortgage domain knowledge.The ideal candidate will validate end‑to‑end banking and lending workflows, · ensure compliance with regulatory requirement ...

We are seeking an experienced Quality Analyst with strong expertise in functional testing, automation (Selenium), and lending/mortgage domain knowledge. The ideal candidate will validate end-to-end banking and lending workflows ensuring compliance with regulatory requirements and ...

The QA Analyst (HJ) is a 4-month fixed-term contract role responsible for monitoring evaluating and improving the quality of customer interactions across the assigned campaign. · Monitor voice case and written interactions to assess service quality and process adherence. · Coach ...

Applicants are invited to apply for Job summary · The Quality Assurance Analyst position in Head Office requires ensuring regulatory and operational requirements from inception to finalisation.The successful candidate will conduct divisional quality assurance reviews by assessing ...

Duties and responsibilities include applying effective test coverage approaches. · ...

We are looking for a Quality Assurance Analyst to join our team on a fixed-term contract basis. · ...

The QA Analyst (DD) is responsible for monitoring, evaluating, and improving the quality of customer interactions across the assigned campaign. · This role focuses on coaching and developing contact centre agents to deliver consistent, high-quality voice, case, and written custom ...

Senior Software Quality Analyst position at a company in Johannesburg, GP, South Africa. · ...

The ideal candidate for this role exhibits a dynamic and positive attitude, coupled with a solution-focused mindset to tackle challenges. · You will examine documentation like business requirements and specifications. · You are responsible for developing manual functional test ca ...

The ideal candidate for this role exhibits a dynamic and positive attitude, coupled with a solution-focused mindset to tackle challenges. · Analysis and Design: You will examine documentation like business requirements and specifications. · Implementation: You are responsible for ...

The job requires a blend of innovative thinking proactive problem-solving commitment to teamwork and ethical standards contributing significantly to the overall success of the team. · ...

The Quality Analyst ensures quality accuracy and compliance of sales interactions within an insurance call centre improving sales quality reducing risk and enhancing customer experience. · Assess sales calls for FAIS compliance disclosures consent and affordability/needs analysis ...

Join our Customer Service team as a Technical Support Quality Assurance Analyst. · Assess the quality and effectiveness of Technical Support Analysts by reviewing inbound and outbound calls, emails, and chat interactions. · Evaluate technical accuracy, customer service delivery, ...

The Quality Analyst ensures the quality, accuracy, and compliance of sales and policy administration interactions within an insurance call centre. · Assess sales calls for FAIS compliance, disclosures, consent, and affordability/needs analysis. · Review policy admin actions: canc ...

We are seeking an experienced Call Centre Quality Assurance (QA) Analyst to monitor, evaluate, and improve agent performance.The role involves quality assessments, reporting, coaching, and basic training support for a team of approximately 60–70 agents, · ensuring consistent serv ...