Internal Sales Specialist - Centurion, South Africa - Talisman Hire

Talisman Hire
Talisman Hire
Verified Company
Centurion, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
We are looking for an Internal Sales Specialist in Hennopspark, Centurion.

THE PURPOSE OF THE ROLE IS TO:
Provide customer service through the customer experience. Communicate with our

clients to understand their needs and requirements to ensure a smooth sales

process and good overall customer experience.

THE TOP PRIORITIES OF THE ROLE ARE:

  • To manage incoming calls and customer service inquiries, generate sales, and
identify and assess customer needs to achieve satisfaction.

  • To build & maintain good relationships with customers
  • Generate customer quotations
  • Achieve sales targets
  • Stock management
  • Managing backorders
  • Procurement of stock, as and if needed
  • Sales and related administration
IF YOU HAVE THE FOLLOWING QUALITIES, THEN THIS ROLE IS FOR YOU:

  • Patient, empathetic, and passionately communicative
  • Build sustainable relationships and trust with customer accounts through open
and interactive communication

  • Provide accurate, valid and complete information by using the right
methods/tools

  • Meet personal/customer service team sales targets and call handling quotas
  • Meet personal KPI targets as well as delivering a seamless customer experience
  • Attention to Detail
  • A passion for helping others and finding the best outcome
  • Dedication and persistence to see all tasks through to the conclusion
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to work in a team and independently
  • Wellpresented and professional
  • Ability to work under pressure
  • Strong phone contact handling skills and active listening

THE MINIMUM REQUIREMENTS FOR THE ROLE ARE:

MUST HAVE'S

  • Matric or Equivalent with math or business studies
  • Excellent customer service ability with at least 2 years of internal sales or
customer servicing experience

  • Fully bilingual (English & Afrikaans)
  • Proficient in Microsoft Office
  • Strong numeracy and administrative skills

WILL COUNT IN YOUR FAVOUR

  • Previous Pastel Evolution experience
  • Any technical/construction/tooling or similar background or knowledge

Job Types:
Full-time, Permanent
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