Marketer - Durban, South Africa - Universal Pathology Laboratory
Description
MARKETER
To establish and maintain relationships with existing and prospective clients on behalf of Universal Pathology Laboratory in order to grow the company's brand market share and services.
AREA
Durban and surrounding area
Kwamashu, Umlazi, Inanda
JOB KNOWLEDGE
Laboratory information systems
Laboratory standards operating procedures and processes
Marketing and sales knowledge
Knowledge of pathology and lab environment
Computer Literate
Minimum 2 years marketing experience
Previous marketing experience in the medical field
KEY PERFORMANCE AREAS
Contributes to planning and developing a marketing strategy for UPL in order to promote the image, brand awareness and services of the organisation.
- Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors in private/public practice, as well as key suppliers and service providers to ensure loyalty to the UPL brand
- Proactively marketing and selling UPL services to existing and prospective customers to grow UPL market share.
- Participates in and represents UPL in marketing events such as CME'S, Wellness Days to promote the image and services of the organization.
- Assists with product/service orientation and training of laboratory administrative staff to ensure they are familiarized with relevant laboratory/medical technology related terminology and telephone etiquette.
- Services as first point of contact between UPL and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers
- Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service
- Completion and submission of reports on a weekly basis to Managers to provide information regarding customers
COMPETENCIES
Attention To Detail
Communication
Customer Orientation
Ethical behavior
Flexibility
JOB TYPE - FULL TIME, PERMANENT. MUST HAVE OWN VEHICLE
Job Type:
Temp to perm
Experience:
- Laboratory: 2 years (required)
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