Data Architect - Cape Town, South Africa - Telnet Inc

Telnet Inc

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Pricing

Max Rate:
USD Per Hour

Expenses Allowed:
No

Lowest Current Proposal:
USD 95.00

Location

Position Location :
Remote

Address

450 Columbus Blvd., Suite 1202 Hartford, Connecticut

Custom Fields

Location Requirements
No preference

Additional Location Details (City, State):
Description

This is Us

The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees.

Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone.

If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

About the Role

The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched.

The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.

Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:

Conduct primary and secondary user research
Conduct and evaluate quantitative and qualitative research
Perform market and ethnographic research
Work closely with crossfunctional teams to identify and evaluate research topics
Plan and implement user research strategies and methodologies
Advocate research findings to diverse audiences through written and oral presentations
Mentor and coach junior UX researchers on the team
Perform usability studies with consumers
Ask questions, gather data, and analyze data
Use a diverse set of UX research tools

User Acceptance Testing - At least 3 years of experience and use cases with the following:

Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
Helping to discover problems while the service is being developed, not once it is live
Checking the operating environment to make sure test results are valid
Helping increase user and agency confidence in future service or product delivery
Helping reduce the risk of reputational damage
Recruiting and leading testing groups
Running research sessions with users
Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:

Working with enterprise scale digital platforms and products
Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations - At least 3 years of experience and user cases with the following:

Communication and collaboration with state-wide partners
Encouraging of an interactive, cooperative, collaborative, and customerfocused work environment
Comfort in blazing a path through an ambiguous work environment
Judgement fitting to the everchanging environment
Governmentspecific task management

Knowledge, Skills and Ability
UX Research & Testing

Ability to share research results quickly and effectively
Ability to perform all researchrelated tasks including research, planning, evaluating, and iteration
Ability to formulate specific, answerable, and practical questions
Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
Experience with remote testing tools
A strong desire for creative problemsolving with a positive attitude
Excellent timemanagement skills
Knowledge of best practices for user experience research and testing
Willingness to participate ethnographic research and interviews

Performance in Complex Situations

Ability to distill complex concepts into simple ideas
Exceptional verbal and written communication skills
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Comfort in blazing a path through an ambiguous work environment
Prioritization, organization, and triage in an independent environment
Understanding of the Agile development process

Team Player