CRM Associate - Cape Town, South Africa - takealot

takealot

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

We're a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great

**The position reports to the CRM Lead

Advertising.**
Your responsibilities will include:
Custodian of the CRM tools (Braze/Salesforce).
Develop and execute communication automation strategies.
Manage advertising customer data.
Track the performance of all CRM initiatives.
Analyze CRM data to identify trends and opportunities.
Work with the sales team to retain and engage advertisers.
Additional tasks may include:
Content creation and development.
Creating and managing customer surveys.
Working with the product team to launch new products and report on CRM data.
Collaborating with partner agencies, as well as internal and external entities.

Qualifications and experience:

Relevant Bachelor's Degree (Marketing related)
2 years' experience in Advertising / Sales
2 years' experience in Braze/Salesforce or other CRM tools

Skills required:

Proficiency in Braze/Salesforce Account engagement
Proficiency in Looker Marketing automation
Knowledge in Sponsored Advertising
Excellent communication and interpersonal skills
Copywriting skills
Strong analytical and problemsolving skills
Ability to work independently and as part of a team.
Ability to manage multiple projects and deadlines simultaneously.
Understanding of CRM best practices
Knowledge of marketing and sales strategies
Knowledge of data analysis and reporting
Experience with project management.

The Environment:

We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, its all in the execution after all.
We love what we do and what we are creating.

We seek to Employ an
Extra Ordinary Mind who:

is forthright but respectful

- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is
passionate about the potential of e-commerce and delivering a
world-class customer experience:

is
entrepreneurial,
thrives under change and accepts it is a constant and always
looks for solutions to do something better and faster

- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
-
thinks like an owner of the business.
- is
SMART, has INTEGRITY and
is HARDWORKING
If you meet the above you are an
Extraordinary Mind so come and join us