Sales Consultant - Brooklyn, South Africa - Wheco Group

Wheco Group
Wheco Group
Verified Company
Brooklyn, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

KEY RESPONSIBILITIES:


  • To develop and attain customer experience and sales objectives for the store.
  • Handle service inquiries from customers.
  • Provide efficient, courteous customer service and assist in all aspects of product offerings and services.
  • Sales consultants work with customers to find what they want, ensure a smooth sales process, and process transactions.

ACCOUNTABILITIES:


  • Driving sales in a store
  • Assists customers in a sales environment to drive product sales.
  • Demonstrates advanced products and sales knowledge.
  • Adheres to any and all company policies and procedures.
  • Follows up with any clients to make sure that they are satisfied with the product.
  • Assembles any and all product displays in a given market.
  • Understands how to make products appeal to consumers based on the environment and current trends.
  • Always looks for new ways to make products attractive to customers
  • Assisting all walkin and telephonic customers
  • Ensuring our promotions and brand is verbalized to clients and relevant marketing material is handed or visible to them
  • Advising customers on products and upselling where possible
  • Assisting clients with finalizing a purchase and closing a deal
  • Receiving payments and processing orders
  • Liaising with HO and other departments up to the delivery point
  • Assisting with general instore inquiries from HO and clients
  • Following up on existing Proforma invoices daily
  • Providing excellent service at all times to customer and colleagues
  • Assisting a customer instore or telephonically with any after sales related query and processing this query to relevant departments
  • Completing any sales related administration. This may include pricing, demo moving, packaging, stock ordering, assembling, etc.
  • Ensuring the showroom demos and the floor is maintained on a continuous daily basis through the company standard Opening / Closing procedures (also known as 'fluffing') and ensuring that all relevant information for floor demos are adequate and relevant (price tags, info stands, marketing material, etc.)

SKILLS AND MINIMUM EDUCATION/QUALIFICATION REQUIRED:


  • PC Literacy
  • High level of competency in Microsoft Word, Excel, Outlook along with relevant experience in Internet Explorer / Chrome.
  • Proven working experience as a sales consultant
  • Grade 12

COMPETENCIES:


  • Team player
  • Good timemanagement skills
  • Extraordinary customer service skills
  • Great interpersonal and communication skills written and verbal
  • Ability to work independently and handle multiple clients
  • Excellent analytical, problemsolving and organizational skills

Salary is market related

Job Types:
Full-time, Permanent


Experience:


  • Sales: 3 years (required)
Application Deadline: 2023/09/01
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