Retail Administrator - Johannesburg, South Africa - Syntech

Syntech

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Recruiter:

SYNTECH

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Contract:

PERMANENT

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Location:

JOHANNESBURG

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Availability:

IMMEDIATELY

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Category:

RETAIL

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Offer:

MARKET RELATED BASIC + COMMISSION

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Introduction:

Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market - from cutting-edge smart home technology to the latest innovative gaming gear, consumer electronics, and commercial solutions.

We are looking for a full-time Retail Assistant to join our Retail team in Midrand. You'll work on-site alongside a growing team of talented creatives, project leads, ecommerce developers, and marketing specialists.
**Job Responsibilities

Process orders on company system (Fincon) timeously
Correct pricing
Correct accounts
Allocate orders to correct location where stock is located and communicate order to different warehouses
Daily communication to warehouses to ensure orders are invoiced and dispatch timeously
Manage stock allocation to orders and work with logistics department on incoming orders and stock transfers
Manage and communicate orders with insufficient stock to manager and customer
Manage and communicate end of life items to customer
Update customers on any item changes or barcode changes. Update system accordingly
Monitor delivery of parcels to DCs and following up / investigate undelivered orders
Check / monitor that stock has been received by DCs
Ensure all stock have been GRV'd /received within 3 days of delivery.
Handle any queries that may arise from faulty stock returns in conjunction with technical team
Communicate with product managers & account manager with regards to stock on order

**Qualifications

Completion of Matric or National Senior Certificate
Tertiary qualification a benefit
Trustworthy and dependable
Punctual and willing to do what is necessary to meet deadlines
Ability to take initiative and manage own time effectively
Strong attention to detail
Sense of urgency
Very good communication skills (verbal and writing)
Able to communicate with different levels of customers all the way up to executive level
Strong knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook recommended
Professional attitude
Work well under pressure
Previous experience as Retail reseller & online order portal would be advantageous
Previous experience in Planning roll would be advantageous