Tool/equipment Hire/rental Sales Agent - Boksburg, South Africa - Tower Group

Tower Group
Tower Group
Verified Company
Boksburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Responsibilities:


  • Answer the phones to assist customers in a friendly, helpful and prompt manner;
  • Prepare the Rental Agreement Folder with all required information;
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required;
  • Review all charges at the time of tool return;
  • Offer optional products to meet customer wants and needs;
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges;
  • Ensure that the return date and time on the rental agreement is accurate;
  • Assist customers by effectively resolving all customer service issues;
  • Use company approved sales and service techniques when determining customer needs;
  • Qualify each customer using our company rental requirement guidelines;
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience;
  • Effectively communicate and offer ancillary products and services to enhance customer's travel experience;
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines;
  • Achieve personal sales goals while supporting the goals of the team.

Requirements:


  • Matric
  • Rental/Hire experience in Tools and Equipment
  • Must have a minimum of 2 years of commission or incentive based sales experience
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