Senior Store Manager - Woodmead, South Africa - Pepkor Speciality

Thabo Mthembu

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Thabo Mthembu

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Description

Key Responsibilities:


  • Support your team with daytoday operations.
  • Evaluate store and individual performances.
  • Identify hiring needs, select and training of new staff members.
  • Training and developing existing staff, ensuring succession plan and career path in place.
  • Ability to lead and motivate a high performance sales team.
  • Generate and exceed sales budget and growth.
  • Manager operational risk and shrinkage within your store.
  • Ability to measure and analyse key performance indicators (KPI's)
  • Suggest new service / products and innovative sales techniques to increase customer satisfaction

Qualifications:


  • Grade 12 is essential.
  • A valid Driver's license is essential.
  • A relevant tertiary qualification retail/business diploma / degree would be an advantage.
  • Minimum 4 years' experience with a major retail chain of which a minimum of 2 years must be within a Senior Management role. (Middle management advantageous)
  • Computer Literate (Microsoft and / or Google G Suite will be an advantage.

Knowledge, Skills and Experience:


  • A passion for retail is essential to deliver a world class customer experience.
  • Demonstrate integrity and willingness to go the extra mile.
  • Strong interpersonal, communication, and leadership skills.
  • Strong Managerial capabilities the ability to plan, lead, organize and control.
  • Ability to work under pressure in a fast paced environment.
  • Willing to work retail hours.

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