Senior Store Manager - Woodmead, South Africa - Pepkor Speciality
Description
Key Responsibilities:
- Support your team with daytoday operations.
- Evaluate store and individual performances.
- Identify hiring needs, select and training of new staff members.
- Training and developing existing staff, ensuring succession plan and career path in place.
- Ability to lead and motivate a high performance sales team.
- Generate and exceed sales budget and growth.
- Manager operational risk and shrinkage within your store.
- Ability to measure and analyse key performance indicators (KPI's)
- Suggest new service / products and innovative sales techniques to increase customer satisfaction
Qualifications:
- Grade 12 is essential.
- A valid Driver's license is essential.
- A relevant tertiary qualification retail/business diploma / degree would be an advantage.
- Minimum 4 years' experience with a major retail chain of which a minimum of 2 years must be within a Senior Management role. (Middle management advantageous)
- Computer Literate (Microsoft and / or Google G Suite will be an advantage.
Knowledge, Skills and Experience:
- A passion for retail is essential to deliver a world class customer experience.
- Demonstrate integrity and willingness to go the extra mile.
- Strong interpersonal, communication, and leadership skills.
- Strong Managerial capabilities the ability to plan, lead, organize and control.
- Ability to work under pressure in a fast paced environment.
- Willing to work retail hours.
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