Senior Inbound Travel Curator - Westville, South Africa - Pro Talent

Pro Talent

Verified Company

Westville, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

To Plan, envision, create, and manage customized bookings for client

Duties and Responsibilities:

Respond to direct consumer enquiries, generated via web and social media
Interpret client's specifications and requirements and suggest suitable travel itineraries and ideas
Propose, quote and motivate these suggestions in a professional and formal quotation
Sell profitably and manage the travel file accurately with the highest level of detail
Coordinate and project manage the logistics around booking of accommodation, transfers, tours, excursions, flights and car hire
Issue itineraries and tickets for the final travel arrangements
Accurately invoice bookings within prescribed deadlines and ensure collection of funds in accordance with both deposit and final payment time frames
Keep up to date with product and geographical knowledge
Have a clear understanding of operating procedures and how to use the company systems

Knowledge skills and abilities:

Excellent communication skills, both written and verbal
An ability and confidence to engage directly with customers both off generated leads and cold calling
Negotiations skills and the ability to close sales
Financial acumen understanding of debits, credits, invoicing
Southern African, as well as East African and Indian Ocean Product Knowledge
Knowledge of Travel Industry Airline, Tourism and Hospitality procedures and processes
Quality Orientated high standard of service delivery
Good Reader with a high level of attention to detail
Good interpersonal skills ability to build rapport with clients and work well in a team
Highly organised with strong time management skills and ability to meet deadlines
Outstanding customer service skills
Experienced independent worker with the ability to selfmotivate
Positive attitude and behaviour
Resultsorientated

Education and experience:

Relevant qualification in Travel and Tourism would be an advantage
Direct consumer sales experience (B2C) in a tailormade travel environment
Five (5) or more years Travel Consultant experience in a tailormade travel environment
Advanced levels of IT literacy: Outlook, Tourplan would be an advantage
Good geographical knowledge of our Southern Africa destinations (East Africa & Indian Ocean advantageous)
Demonstrable sales performance in a targetdriven environment