Sales Representative - Phoenix, South Africa - SOUTH AFRICAN FUNERAL SUPPLIES

SOUTH AFRICAN FUNERAL SUPPLIES
SOUTH AFRICAN FUNERAL SUPPLIES
Verified Company
Phoenix, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
A leading casket & coffin manufacturing plant based in Phoenix seeks to employ skilled experienced Sales Representatives. Basic salary plus commission.


Duties & Responsibilities:


  • Achieving sales targets set on a weekly, monthly and yearly basis.
  • Identifying a client needs and requirements.
  • Generating sales leads productively.
  • Following up on sales leads and closing sales with clients.
  • Providing information to clients about products and services.
  • Building a healthy lasting relationship with the clients.
  • Maintaining, controlling and updating client records and accounts with all the required details.
  • Managing incoming calls and messages.
  • Handling client's complaints calmly and professionally.
  • Resolving clients complaints and queries and escalating unresolved matters to management.
  • Recording details of calls and interaction made with clients for record and reference purposes
  • Following up with the clients on a regular basis.
  • Collecting feedback from the clients trying to improve on service delivery.
  • Providing excellent client service and satisfaction.
  • Informing the client on current deals, promotions and offers.
  • Complying and adhering to company rules, policy and procedures.
  • Maintaining good telephone etiquette at all times.
  • Ensure client database is updated with most recent current information.
  • Gather adequate information about the client which will assist in closing sales and identifying the client needs and requirements.
  • Enter relevant information regarding the sale and client query on the system to allow for proactive follow up.
  • Follow up on log incidents with Area Managers.
  • Raise outstanding incidents that remain unattended or unresolved for a lengthy period with management.
  • Capture client orders on the system and ensure necessary arrangements are made for delivery of goods/ material.
  • Ensure invoices and updated billing is sent to the client.
  • Follow up and check on outstanding accounts and payments.
  • Seek authorization from management prior to confirming and releasing goods to clients with large outstanding balancing on accounts.
  • Follow up and check on stock availability prior to confirming client orders.
  • Answering phone calls in a pleasant and friendly manner.

Education & Experience:
Matric

Tertiary qualification in Sales and Customer Service an added advantage.

Minimum 5 years experience in a sales environment

Good communication skills(verbal and written)

Target driven individual


Salary:
From R5,000.00 per month

Application Deadline: 2023/07/14
More jobs from SOUTH AFRICAN FUNERAL SUPPLIES
See all jobs of SOUTH AFRICAN FUNERAL SUPPLIES