Head of Department- Tools - Barberton, South Africa - Leroy Merlin

Leroy Merlin Barberton, South Africa

1 week ago

Permanent

Description

Description

Purpose of the role

To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.

Main responsibilities

Lead and support a team of department managers

Develop the team to meet strategic business objectives

Manage full operations of the department

Manage daily sales and customer relations

Identify business growth opportunities (new markets, new products and new services)

As a member of the management committee, co-create and decide on the strategy to implement

Participate in cross-disciplinary projects with fellow colleagues

Design the most cost-effective delivery channels for your department

Develop appropriate risk management strategies

Introduce efficiency, improvement measures for an optimal return and stakeholder value

Develop customer service improvement strategies

Get involved in drafting and changing policy to align with changing market conditions

Requirements

Relevant business degree

Previous retail experience at a senior management level

Minimum 3 years managerial experience

Excellent power tools product knowledge

Proven track record in the Retail industry

Ability to work long hours and weekends

Ability to work as Duty Manager when required, e.g. open and close store

Excellent interpersonal relations

A team builder and a team player

Excellent customer service

Self-confident, hardworking and lives by example

Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Greenstone

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