IT Support Team Lead/ Intergration - Sandton, South Africa - Blue Label Telecoms

Blue Label Telecoms
Blue Label Telecoms
Verified Company
Sandton, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

About The Company


We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad.

Our users are rich, poor, urban and rural, and we allow hem all to interact and transact on an equal footing.

We reach them by using both physical and virtual distribution channels.

We target many of our services at people who do not have easy access to bank accounts, and we allow them the convenience of being able to transact where and when they want to.

Our good


Job Purpose

Responsibilities

Horizon Scanning

  • Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization

Analysis of "As Is" and "To Be"

  • Document complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required

Design and Conceptualization

  • Work effectively with crossfunctional teams to conceptualize products and services, leveraging data to drive original design ideas and decisions

Enterprise Infrastructure Modernization

  • Drive advances in technologies and architectures to increase the value delivered by technology and digital capabilities, either through improvements to the efficiency of technology environment or through those that reduce the total cost of technology operations
  • Recommend and participate in activities related to the design, development and maintenance of the digital capabilities within the enterprise architecture

Application Software Roadmap

Application Software Development

Technical Developments Recommendation

Information Security

  • Lead in detecting and analyzing security incidents including attacks, breaches, and identified vulnerabilities and remediate any security gaps in line with the security incident management procedure

Business Requirements Identification

  • Elicit complex business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals

Continuous Improvement

  • Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered

Personal Capability Building

  • Maintain external accreditations and an indepth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media

Behavioural Competencies

  • Optimizes Work Processes
  • Cultivates Innovation
  • Collaborates
  • Tech Savvy
  • Nimble Learning
  • Business Insight
  • Ensures Accountability
  • Manages Ambiguity
  • Courage
  • Balances Stakeholders

Skills

  • Action Planning
  • Assessment
  • Data Collection and Analysis
  • Application Development
  • Computer Skills
  • Architecture
  • Customer and Market Analysis
  • Data Control
  • Policy and procedures
  • Product Development
  • Planning and Organizing

Education

  • Matric
  • University / Post Graduate (Masters Degree)

Experience

  • 6 to 10 years, of substantial general work experience together with comprehensive jobrelated experience in own area of expertise to a fully competent level
  • 13 months to 3 years, experience of in supervising and directing people and other resources to achieve specific end results within limited timeframes
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