IT Technician - Durbanville, South Africa - Synergy Jobs (Pty) Ltd

Thabo Mthembu

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Thabo Mthembu

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Description

Position:
IT Technician


Location:
Cape Town, Western Cape


Salary:
R216K per annum


Purpose of Job:


  • The main purpose of this role is to ensure that the internal endusers are supported as well as the Installation and maintenance of company hardware, software, networks, and infrastructure to ensure business sustainability and good enduser experience.

Key Performances:


  • To set up and manage user accounts and permissions to consent access to a network.
  • Setting up the Organization's computer system to meet specific business requirements.
  • Monitoring day to day computer performance.
  • Update and maintain the computer inventory and equipment.
  • Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, printer, AV systems connections.
  • Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
  • Coordinate with vendors to resolve technical problems with desktop computing equipment and software.
  • Resolve hardware and network connectivity issues.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Manage Office 365 services such as One Drive, Microsoft Teams, Outlook etc.

Qualifications, Competencies and Skills

  • Matric
  • Microsoft Certifications, CompTIA A+, CompTIA N+
  • 5+ years' experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role
  • Experience with Microsoft Windows desktop operating systems and desktop software installation, troubleshooting, support & maintenance Experience with Microsoft 365 tenants & associated management & support
  • Networking knowledge of TCP/IP, DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS.
  • Network security administration experience
  • Ability to Install, maintain, optimize, and configure software, including Windows operating systems and settings.
  • Good communication skill and ability to liaise across all levels of the organization.
  • Ability to work independently and as part of team.
  • Ability to work overtime as operationally required.
  • Drivers license Code B

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