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    Retail Manager - Cape Town, South Africa - ACDC Dynamics

    ACDC Dynamics
    ACDC Dynamics Cape Town, South Africa

    Found in: Talent ZA C2 - 4 days ago

    ACDC Dynamics background
    Permanent
    Description

    ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Retail Manager.

    Purpose of the Role

    The Retail Manager plans and directs the day-to-day operations of the Branch. Incumbent develops strategies to improve customer service, drives store sales and increase profitability. In addition you are required to ensure customer needs are met, complaints are resolved, and service is quick and efficient.

    Key performance areas:

  • Manage retail staff and the cashiers
  • Meet financial goals by analysing variances, initiating corrective actions, formulating pricing policies and scheduling expenditures
  • Make sure pricing is correct
  • Work on store displays
  • Attend trade shows in order to identify new services and products
  • Recruit, Coach, counsel, discipline, and train employees
  • Evaluate self-on-the-job performance, as well as other staff
  • Identify market trends that appeal to customers
  • Ensure products are clean and ready to be displayed
  • Approve contracts with store vendors
  • Maintain inventory and ensure items are in stock
  • Ensure promotions are accurate and in tune with company's standards
  • Utilize computers to record sales figures, for data analysis and forward planning
  • Make sure that health and safety measures are met
  • Maintain health and safety measures and store's cleanliness
  • Organize and distribute staff schedules
  • Preside over staff meetings
  • Help, drive, motivate, and encourage retail sales staff to achieve sales targets
  • Handle customer complaints, issues and questions
  • Key Skills and Competencies
  • Strong leadership and management style, plan lead and control
  • Good Financial acumen
  • Excellent organisational skills
  • Experience in arranging customer days
  • Knowledge and experience with in-store promotions
  • Willing to work on Saturdays/Public holidays
    • Requirements
  • Minimum 5 years managing a retail store, preference will be given to candidates with electrical knowledge and experience and experience in a similar work environment.
  • Qualification in Business Administration, Retail Management or similar will be advantageous
  • Experience in Accpacc or similar computer packages will be advantageous
    • Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No
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