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    Regional Specialist Protection Services 2024-08 - Johannesburg, South Africa - H2R Africa

    H2R Africa
    H2R Africa Johannesburg, South Africa

    59 minutes ago

    Default job background
    Description

    The purpose of the position is to own stakeholder relationships and service delivery for commercial and technical systems within Global IM for their relevant sites and regions.

    Undergraduate/postgradute B degree in IM discipline.

    Monitor the work and overall performance of regional protection services technology systems for all mining operations.
    Evaluate and ensure processing performance relating to system
    Forecast financial, physical, and IM service specialists
    Manage all risks relating to the protection services environment.
    Manage costs associated with the protection services transparently
    Own a monthly, global service delivery review with the protection services vendors, with input from the regions
    Act as the subject matter escalation point for regional incidents or complex site incidents
    Manage the performance of the vendors
    Understand technological trends and use this knowledge
    Oversee and coordinate frameworks, designs, blueprints and restoration plans
    Develop business and technology standards
    Requirements Analysis involves gathering and analyzing users' and stakeholders' requirements

    System Design:

    Designing the architecture and components of protection services management systems, including video management systems, surveillance infrastructure and access control.


    Integration Planning:

    Planning and implementing integration between different protection services management systems and other enterprise systems to facilitate seamless data exchange and interoperability.


    Performance Monitoring and Optimization:

    Monitoring the performance of protection services management systems and optimizing their configuration, resources, and processes to improve efficiency, scalability, and reliability.

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