Telesales Consultant/booking Agent Admin - Sandton, South Africa - Discovery Ltd.

Discovery Ltd.

Verified Company

Sandton, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Business Unit:
Sales & Distribution
Function:Call Center / Contact Center
Date:30 Aug 2023Booking Agent Telemarketer/Admin

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives.

We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

This position is based in the Discovery Wills and Trusts Department, and reports to the sales manager. The successful individual will be required to make appointments given to them as well as fulfill an administrative role.

Areas of responsibility may include but not limited to:
Setting up appointments for Testamentary Specialists
Confirming and rescheduling appointments
Customer Surveys
Ensuring that daily and monthly targets are met
Recording and updating customer information
Participate in meetings and take responsibility for script improvement initiatives and other assigned action items.
Reporting and tracking of all leads
Administrative duties

Competencies

Target Driven
Team Player
Goal orientated
Selfmotivated
Ability to perform under pressure
Adapt to change
Persuasiveness
Resilience/Tenacity
Selfmanaged
Attention to detail
Education and Experience
Matric
At least 2 years sales experience, preferably in an outbound telesales environment
Speak fluently and clearly (accent neutral) English/Afrikaans / other languages an advantage
Tertiary qualification an advantage
EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.