Sales Coordinator - Cape Town, South Africa - Alligator

Alligator

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Our company is seeking a motivated Sales Coordinator to join our team in the Promotional and Retail Products Industry.

As a Sales Coordinator, you will be responsible for supporting our sales team by managing and coordinating sales activities, preparing quotes, and ensuring the timely delivery of orders.

You will play a critical role in maintaining strong relationships with our customers, ensuring customer satisfaction, and driving business growth.

Key Responsibilities:

Provide excellent customer service to existing and potential customers by responding to inquiries, providing quotes, and ensuring customer satisfaction
Prepare and process sales orders, manage the sales process from start to finish, and liaise with the sales team to ensure accurate and timely delivery of orders
Maintain accurate and uptodate customer records and sales data in our CRM system
Work with suppliers to source products, obtain pricing and product information, and place orders
Coordinate with production, shipping, and accounting departments to ensure timely delivery and payment, and monitor inventory levels
Liaise with the Design Department for approvals and artwork
Oversee client accounts, deal with customer enquiries, and provide assistance, information, and options as needed
Followup on product completion and liaise with clients to obtain approval within relevant timeframes
Continuously liaise with relevant teams/stakeholders to ensure project timelines are on track and client orders meet their deadlines
Ensure that relevant information is loaded onto the accounting system as soon as the order comes in
Maintain a progress spreadsheet (order progression)
Perform general office administration tasks such as copying, scanning, and filing.

Requirements essential to this position:

Grade 1
Minimum 35 years' experience in an administrative role.
Excellent interpersonal and customer relationship skills in a target driven environment and ability to liaise on all levels.

Computer literacy

Excel (Intermediate to Advanced level), Word, Outlook, PowerPoint (Basic) Internet Explorer (Ability to use search engines and be internet savvy).
Basic financial acumen and analytical behaviour.
Excellent organizational and administrative skills and ability to multitask.
Attention to detail and accuracy and must be methodical.
Ability to take initiative and work unsupervised.
Ability to meet deadlines and work under pressure and ability to work overtime when operationally required.
Proficiency in English written and spoken.
Good team player.
Proactive, forwardthinking person with an enquiring mind.
Must be comfortable working in a paperless environment.

Advantages: