- Matric
- Pump sales experience (non-negotiable)
- computer literate
- English & afrikaans speaking (extra African language an advantage)
- Answering telephone within a short time of contact from outside and assist professionally.
- Assistance with pricing quotes, promotions, and other negotiations
- Explaining product features
- Helping Clients with selection of pumps
- Provide any information that clients require in the following: pricing and availability.
- Regular follow-up and invoicing of new orders
- Solutions to any customer complaints and possible issues (stock being delivered incorrectly, referral of repairs and stock to be returned etc)
- Continuous personal growth and knowledge flexibility
- Teamwork to ensure orders can go out as soon as possible.
- Ensure that quotes are communicated effectively to Clients.
- Responding to emails timeously
- Following up on overdue orders, quotations, and deliveries
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Liaise with other departments to ensure stock requirements are communicated and met to have readily available for clients.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Address customer and employee satisfaction issues promptly or report to the respective manager to address.
- Literate in English and Afrikaans
- Communication skills
- Computer literate
- Problem solving
- Customer relations
- Pump Experience & knowledge would be to your advantage.
- R18,000 - R22,000
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