Internal Sales Person - Johannesburg, South Africa - FAAC Technologies
1 week ago
Description
INTERNAL SALES PERSON
Reporting to the Sales and Service Manager, the successful applicants will be responsible for ensuring continued sales and support with CENTURION customers, from advice on products to placing and delivery of orders.
Main Responsibilities:
- Liaising with clients both telephonically and across the counter.
- Attending and responding to client queries via the ZOHO system and Live chat.
- Daily cold calling updating of customer database.
- Preparing verbal and written quotes.
- Followingup and concluding all open orders and open quotations.
- Booking delegates for training, ensuring invoices and payments are completed. Handover certificates to successful delegates.
- Voluntarily assisting in trade shows, exhibitions and doing stock take.
- Ensuring sales is tidy and stocked with marketing material on a daily basis
- Encouraging prospective clients to register onto SAP, collect forms in return.
- Entering orders into the system.
- Liaising with Stores to ensure that orders are prepare timeously.
- Providing clients and external sales team with sales support and marketing information on all our products.
- Updating daily reports.
- Giving product presentations to individual clients in our demonstrationarea.
- Providing basic technical support for the product and provide alternative advise further.
- Assisting Sales Supervisor/ Sales & Service Manager with up to date client profile information.
- It is also imperative to attend the department's daily MBU meetings to iron out issues received the previous day.
Required Qualifications / Experience:
- Minimum of a Matric.
- At least 12 years' experience in a sales environment.
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