UX & Business Process Specialist - Germiston, South Africa - Afrox, a Linde company

Afrox, a Linde company

Verified Company

Germiston, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Afrox, a Linde company

UX & Business Process Specialist
Germiston, GP, South Africa | req16361

What you will enjoy doing

As a UX & Business Process Specialist you will be responsible for improving the customer Ecommerce journey, order conversion rate, user experience (UX) for all customers, including brand new customers, existing Afrox customers using online for the first time and returning customers
You will be expected to utilize a test and learn approach (e.g. A/B testing), quickly interpret test results, delivering actionable insights and recommendations for change and optimization
Managing, implementing and maintaining records on personalization and segmentation while utilizing data to improve the UX on the ECommerce platforms will be one of your responsibilities
Reviewing and updating ecommerce business processes with the focus on user experience optimization and communicate changes to the business will be expected of you
Moreover aligning product recommendations with target market to drive growth across Afrox product, service range and drive targeted channel switch activity through customer facing teams and other internal stakeholders will be expected of you

What makes you great

A University Degree or Diploma (NQF6) in E-Commerce should be achieved by you
You have already gained at least 34 years of experience in a related E-Commerce environment
You have experience in user experience enhancements and running with user experience programs
You have a clear understanding of business processes and how to drive improvements as a result of data obtained from user experience reporting and systems
You have experience in data analytics and project management
You have basic knowledge of HTML, JAVA, and CSS

Why you will love working with us
Afrox is a market leader in gases and welding products and part of Linde. Integrity, compliance and ethics are driving forces behind our dealings with customers. Afrox employees take pride in what they do and turn every challenge into an opportunity.

What we offer you
At Linde, the sky is not the limit.

If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless.

Be Linde. Be Limitless.

Have we inspired you? Lets talk about it

Application closing date: 22nd March 2024

Afrox, a Linde company acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.

The company is committed to technologies and products that unite the goals of customer value and sustainable development.