Junior E-commerce Retail Key Account Manager - Cape Town, South Africa - Syntech

Syntech

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Recruiter:

SYNTECH

-
Contract:

PERMANENT

-
Location:

CAPE TOWN

-
Availability:

IMMEDIATELY

-
Category:

RETAIL

-
Offer:

MARKET RELATED BASIC + COMMISSION
This is your opportunity to join a fastpaced, dynamic team and represent some of the fastestgrowing global consumer brands. Working closely with key decisionmakers to build markets and add value in line with clear brand strategies.

Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market - from cutting-edge Smart Home and alternative power Technology to the latest innovative gaming gear and commercial electronics.

We maintain a challenging work environment with corresponding respect for work / life balance.
**Responsibilities

Sales and Strategy

Responsible for the management and growth of the Key Retail Accounts
Develop a sales strategy to achieve organizational sales goals and revenues
Cultivate effective business relationships with executive decisionmakers in key accounts
Ensure rich listings to increase sale conversion
Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands
Identify new opportunities and prepare solutions to realize potential
Develop and deploy deals to maximize value and volume
Manage and expand the product portfolio in key accounts
Investigate and report on lost sales and customer accounts
Track, collate, and interpret sales figures
Forecast annual, quarterly, and monthly sales revenue
Maintain inventory control
Conduct market research, including competitor and customer analysis
Analyse data to identify sales opportunities
Develop promotional ideas and material with the marketing team
Execute effective marketing campaigns, with impactful outcomes and high ROI

Account Management

Uphold responsibilities as the primary business contact for the customer
Proactively manage customers satisfaction and service delivery
Build and manage strong customer relationships and trust
Coordinate strategic plans to meet and exceed sales targets
Take responsibility for the profit, loss, and growth achieved in the account
Track performance and make necessary adjustments to ensure achievement of account plans
Manage stock cover, ensuring key lines are always in stock and effective plans are made for slow moving lines
Maintain excellent knowledge of Syntech products, the customer's business, competition, industry, and capabilities of the customer
Anticipate customers' existing and future needs
Managing up to achieve this
Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately
Develop solutions for client's needs and tap into the wider resources within the organization to develop client/partner solutions that are mutually beneficial
Bring fresh insights to the client's business which will help them deliver a competitive advantage
Regular meetings with buyers and all relevant decisionmakers

**Requirements

Required

At least 2 years' experience in Key Account Management
Works well under pressure, with strong time management skills
Strong ability to work within a team, as well as interdepartmentally
Strategic thinker with a data centric / logical mindset
Excellent computer literacy, specifically in Excel
Outstanding communication and reporting ability, with attention to detail
Professional and well presented, having a great attitude and adaptability

Beneficial

Key Account Management experience within retail sales ideally eCommerce
Understanding of SEO, online marketing and other eCommerce mechanics
Keen interest and understanding of IT Components, consumer electronics and accessories