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    Integration Specialist - Johannesburg, South Africa - Boardroom Appointments

    Boardroom Appointments
    Boardroom Appointments Johannesburg, South Africa

    1 week ago

    Boardroom Appointments background
    Full time
    Description

    Contract

    Minimum Requirements:

    • Bachelors degree or equivalent in a relevant field desirable
    • ITIL intermediate (operational support and analysis)
    • Seasoned level of experience in a similar role
    • Seasoned level of experience managing support in an organisation supporting enterprise IT customers
    • Seasoned level of client services / support management experience
    • Seasoned level of experience, judgement and drive to plan, make decisions and accomplish individual and team goals
    • Seasoned level of experience working in a team-oriented, collaborative environment
    • Seasoned level of experience of in-house / outsourced IT service delivery / management
    • Seasoned level of experience with in-house or outsourced service delivery and/or management
    • Seasoned level of experience of managing customer relationships and conducting service review meetings
    • Seasoned level of experience managing and developing service level agreements

    Responsibilities:

    • Operates and maintains the overall IT infrastructure of the business unit to ensure stability, integrity, and operation efficiency
    • Monitors, maintains, supports and optimises all aspects of the network and systems



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