Internal Sales Administrator - Johannesburg, South Africa - Prostaff Recruitment Specialists

Prostaff Recruitment Specialists

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Internal Sales Administrator - Manufacturing - East Rand

PS00984

Sales and Marketing
Gauteng, JHB
Eastern Suburbs
Monthly Cost To Company (Market related, Negotiable)
A wellknown established plastics/packaging group requires the above to provide commercial and operational support to the manufacturing and sales teams by coordinating, liaising with customers, principals and colleagues and handling all key internal sales administrational responsibilities for the company ensuring that customers expectations are met at all times.

Minimum requirements for the role:

Previous experience having worked in an internal sales administrative role is essential.
Previous experience having worked within the manufacturing environment (packaging/FMCG/chemical or related) is preferred but not essential.
Must be a team player and be able to work independently, but also in a team.
Receiving, processing and monitoring customer orders and manufacturing orders.
Capturing sales orders and following up on deliveries.
Keeping track of customer stock requirements.
Accurately defining and maintaining customer and product data on the ERP System.
Liaising with operations and planning department to track client order completion.
Following up on daily reports for stock and deliveries.
Liaising with customers and external sales representatives on a daily basis to update them on the progress of orders and to ensure customer requirements are fulfilled.
Coordinating with external sales representatives to satisfy customer requirements.
Responding, within the shortest possible time, to customer queries and requests.
Liaising with production planning and warehousing regarding any queries and costing on products related to stock holding.
Ensuring that all customer complaints, issues and queries reach a successful and appropriate conclusion, including account queries.
Updating customers on shipment details on a regular basis.
Following up on documentation from overseas suppliers.