Client Service Technician - Johannesburg, South Africa - HR Studio

HR Studio
HR Studio
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

We're looking for
An energetic and self-driven individual to join our client's team as a client services technician.


Who are you?

  • Excellent clientfacing and interpersonal skills
  • You have good knowledge of standard field communication methods and protocols
  • You are computer literate
  • Excellent written and verbal communication skills
  • You have solid organizational skills including
  • You have great attention to detail and multitasking skills
  • You have a strong work ethic
  • Excellent analytical and problemsolving abilities
  • You are able to learn new products and skills quickly
  • You have the ability to craft clear and convincing presentation materials
  • You have the ability to develop databased storylines and business cases

What's the role?

You will be responsible for:


  • Design, installation, commissioning and troubleshooting of electrical and IOT equipment and panels.
  • On site installation and commissioning.
  • Effective client interaction, communication, and satisfaction.
  • Technical support to the client as well as internal team members.
  • Dashboard creation and device setup on inhouse console.
  • Technical design and leading thereof for new and existing projects.
  • Device testing and integration.
  • Technical documentation creation (Including but not limited to panel drawings, site wiring diagrams, etc.)
  • Quoting customers (New or existing clients).

Boxes to tick

  • Matric
  • Relevant qualification
Years' electrical and technical field work

  • Proven working experience in electrical and industrial fields
  • Instrumentation and Process engineering knowledge advantageous
  • Experience in the propco or industrial sector advantageous
  • Experience in technology implementation
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