Logistics Services Coordinator - Johannesburg, South Africa - Mayfly Agri (Pty) Ltd

Mayfly Agri (Pty) Ltd

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Minimum requirements for the role:

Must have a tertiary qualification in Logistics, Procurement, Operations and/or Supply Chain.
Minimum 3 years hands on experience in a logistics, distribution, production or warehousing environment within the agricultural chemical industry will be required
Must have proven track record for excellent customer service.
Possess general knowledge of the agricultural chemical industry and a knowledge of the products that are supplied within the agricultural chemical industry and their uses.
Computer knowledge of MS Office (Excel/Word) and MS Outlook with a working knowledge of Syspro.
Knowledge of SAP is advantageous.
Good communication and writing skills, specifically in English and Afrikaans, with the ability to interface with internal and external stakeholders of all levels, are important
Must have a valid drivers license with reliable transport
Responding to stock requests received from Crop Advisors.
Executing efficient and accurate ordering and expediting orders.
Expediting stock requests and communicating requests with Crop Advisors and depot personnel.
Monitoring stock levels at Crop Advisor warehouses.
Arranging transport for stock requests and ensuring that Crop Advisors obtain the stock on time and in full.
Following up on GRNs from Crop Advisors with direct deliveries and stock transfers (GTIs).
Participating in stock takes.
Prioritising tasks and managing time correctly in order to complete daily tasks timeously.
Adhering to all legislation pertaining to the transport of dangers and/or hazardous chemicals.
Performing a relief support function for other members of the department.
Filing and scanning of paperwork.
Managing stock returns from depots.
Adhering to all internal control policies of the Company.
Upholding and working according to all internal and external safety guidelines.
Ensuring conformance to relevant SHEQ rules and regulations as per company policy.
Undertaking any legal ad hoc tasks for which the incumbent is competent as directed by the Warehouse Team Leader or Management.
Investigating customer complaints so as to ensure customer centricity and advising process to be followed.
Reporting customer complaints to the relevant Management staff member and ensuring relevant actions are taken.
Reporting outcome of investigation and resolution of problem to the relevant Management staff member.
Ensuring continued communication throughout the process with the customer up to resolution of the problem, keeping the Warehouse Team Leader updated.