Barista/ Bartender Royal Malewane Lodges - Hoedspruit, South Africa - The Royal Portfolio

The Royal Portfolio

Verified Company

Hoedspruit, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The Barista/ Bartender's main purpose at Malewane Lodge is to prepare and serve a wide variety of drinks (coffees, teas, wines, spirits, cocktails and soft) to our guests, in a professional and friendly manner - mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests' needs and discerning expectations.

The Barista/ Bartender ensures that the standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, which is _"to give our guests a complete experience and a perfect stay"_.

MAIN DUTIES & RESPONSIBILITIES

To embody and live The Royal Portfolio's Purpose & Values
To ensure a superior, friendly and personalised guest service and experience on opening date
Interact with customers and to take orders
Mix ingredients to prepare cocktails and other drinks
Mix drinks, cocktails and other bar beverages as ordered and in compliance with the lodge's standard drink recipes
Assess customers' needs and preferences and make recommendations
Ability to sell or influence others for up selling and suggestive selling
Demonstrate a thorough knowledge of food and beverage products
Maintain a clean working area by sweeping, vacuuming and dusting
Maintain liquor inventory and consumption records
Prepare inventory or purchase requisitions as needed to replenish supplies
Stay guest focused and nurture an excellent guest experience

REQUIREMENTS & QUALIFICATIONS & EXPECTATIONS

Minimum 2 years' experience required bartending in a Safari Lodge
Experience in handling Point of Sale (POS) terminals and Stock & Inventory management software
Have excellent English communication skills (written and verbal). Other languages are advantageous
Display positive interpersonal skills
Have willingness and a passion to serve
Ability to stay calm under pressure
Ability to work long hours, day and night, including weekends and holidays
Proven job reliability, diligence, dedication and attention to detail
A passion to learn, teach and drive improvement in fellow employees
International experience in a similar environment and travelling experience will

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio's properties will need to show proof of vaccination against Covid 19.
**It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.