Property Vetting Manager - Gauteng, South Africa - Peters Papers

Peters Papers
Peters Papers
Verified Company
Gauteng, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Job Title:
Vetting Manager


Responsibilities:


Client Relationship Management:

Act as the primary point of contact for tenants, ensuring excellent customer service and addressing any concerns or queries promptly and professionally.


Managing Agent Communication:

Coordinate effectively with managing agents to facilitate smooth communication and address any issues or discrepancies in the vetting process.


Administrative Tasks:

Maintain accurate records and documentation using spreadsheets and other administrative tools, ensuring all data is up-to-date and easily accessible for reporting purposes.


Tenant Query Handling:
Handle tenant queries and concerns efficiently, providing timely and satisfactory resolutions to maintain tenant satisfaction and retention.

Systems Management:
Oversee the use and maintenance of vetting systems and databases, ensuring they are operating effectively and efficiently.

Reporting:
Generate regular reports on vetting activities, tenant feedback, and other relevant metrics to monitor performance and inform decision-making.

Availability:

Demonstrate dedication and flexibility by being available to work some weekends and evenings as required, particularly during peak periods or emergencies.


Work Under Pressure:
Thrive in a demanding environment by effectively managing workload and priorities, maintaining composure, and delivering results under pressure.


Qualifications:
Bachelor's degree preferred.

Excellent communication and interpersonal skills, with the ability to build rapport and resolve conflicts effectively.

Proficient in critical thinking for problem-solving abilities and ensure excellent decision making.

Attention to detail and a high level of accuracy in data management and documentation.

Ability to work independently and as part of a team, with a proactive and solution-oriented approach.

Flexibility to adapt to changing priorities and work schedules, including availability for evening and weekend shifts.

Demonstrated ability to work well under pressure and meet tight deadlines.

Remuneration: 15k-18k slightly negotiable.


Area:
Germiston.


Salary:
R15 000,00 - R18 000,00 per month


Experience:


  • Vetting: 1 year (preferred)
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