Housekeeping Manager - Hoedspruit, South Africa - HotelJobs

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Hoedspruit, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Housekeeping Manager - 5 Luxury Game Lodge - Limpopo


Are you ready to embark on an exciting journey in the heart of wildlife paradise? We're seeking a dynamic and passionate
Housekeeping Manager to lead our dedicated team at a prestigious 5-star Luxury Game Lodge.

Nestled in the breath-taking landscapes of Hoedspruit, Limpopo, our client's lodge promises a unique blend of luxury, adventure, and natural beauty.


Responsibilities include but not limited to:

  • Implement and monitor policies, processes, and standards for effective high-quality housekeeping service.
  • Understand and report on housekeeping needs and expectations of guests; implement processes for immediate response to guest requests.
  • Provide direction, oversight, and guidance to the housekeeping team; ensure timely completion of daily workflow.
  • Submit daily housekeeping discrepancy report to the general manager; conduct morning briefings and daily linen counts.
  • Monitor laundry department for uptodate laundry and cleanliness standards.
  • Collaborate with other departments to maintain effective parstock levels.
  • Ensure compliance with security, health, and safety policies; implement keys control system for safety.
  • Facilitate communication and collaboration within the housekeeping team and across the organization.
  • Support implementation and monitoring of an effective pest control system.
  • Ensure consistent, impeccable, intuitive, and proactive customer service to guests.
  • Implement and report on daily service and operational objectives of the team.

Financial:


  • Stock control and stock takes
  • Maintain the correct allocations of expenditures

Rooms Division:


  • Manage the housekeeping and laundry departments in conjunction with the General
  • Manager
  • Ensure the lodge maintains the required standards aesthetically
  • Ensure costs are maintained as per the required standard
  • Assist with Events planning and execution
  • Assist with cost control

Package:


  • R18,000 Monthly
  • Accommodation, including meals while on duty
  • 21 days on 7 days off work cycle, and 15 days annual leave
  • Provident Fund

Qualifications & Requirements:


  • Valid RSA Driver's License
  • Exceptional Guest Relations skills
  • Ability to manage staff
  • Understanding and ability to manage the housekeeping department
  • Ability to plan ahead and problem solve
  • Financial experience in budget control, stock takes and stock control

Experience:


  • Previous experience in a Big 5 reserve and 5star lodge necessary
  • Previous housekeeping supervisory experience

Ready for the Adventure?
Send your resume and a cover letter showcasing your relevant experience. Join us in setting new standards of hospitality in the heart of the wild
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