ZZF Dlamini

ICT Project Management

▪ ICT Governance

▪ ICT Strategy Implementation

▪ Web Development

▪ IT Technical Support

▪ Training/Facilitation

▪ Network Design and Maintenance

Structure quality gateways in the delivery of Software Development Life Cycle(SDLC)

▪ Manage projects associated with business systems

▪ Develop policies and procedures and ensure adherence to minimise risk

▪ Conduct risk analysis and develop continuity plans

▪ Provide technical support to the business by serving as a functional advisor on all ICT-related matters.

▪ Monitor and evaluate customer satisfaction on an ongoing basis

▪ Analyse market trends and developments and make recommendations

▪ Ensure involvement from all departments regarding ICT sytems and applications

▪ Take projects from concept to implementation

▪ Define project scopes and objectives

▪ Develop and implement technical project management tools such as plans, schedules ,estimates and resource plans

▪ Conduct project meetings and undertake project tracking and analysis

▪ Maintain professional relationships that meet company core values

▪ Analyse business plans to determine financial requirements

▪ Monitor expenditure against budgert and ensure spending occurs within budgetary limits

▪ Explore opportunities to reduce costs.

National Certificate : IT System Support Engineering

Certificate : PC Engineering (Varsity-College)

N Dip : Information Technology (Varsity College)

B Tech : Management (Durban University of Technology)

Post-Gradute Diploma : Business Administration (Durban University of Technology)

CURRENT STUDIES

Post Graduate Diploma in Information Technology Management (MANCOSA)