Zovuyo Mzingeli

Motivated and detail oriented Salesforce Certified Professional with user management experience. Skilled in user setup, profile management, and providing support to Salesforce users. Possesses a strong understanding of Salesforce best practices and eager to contribute to team success through
proactive problem solving and continuous learning.

Salesforce Administrator Intern
Standard Bank Group, Rosebank
August 2023 Present
• Managed user accounts, including creation, modification, and deactivation, ensuring appropriate access levels and security controls.
• Assisted in the customization of Salesforce objects, fields, and page layouts to meet user requirements.
• Provided first-level support to Salesforce users, resolving login issues, password resets, and general inquiries.
• Collaborated with senior administrators to implement workflow rules, process automation, and data validation.
• Supported data management tasks, including data import/export, data quality checks, and maintaining data integrity.
• Created basic reports and dashboards to assist users in tracking performance metrics and business insights.

Advanced Diploma in Information Technology.
National Diploma in Information Technology.

Salesforce Certified Associate Completed, Aug2023
Salesforce Certified Administrator Completed, Oct2023
Salesforce Certified PlatformApp Builder Completed, Nov2023