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Sandton
ZOLILE NXEDLANA

ZOLILE NXEDLANA

Virtual Assistant

Customer Service / Support

Sandton, City of Johannesburg Metropolitan Municipality

Social

Services offered

I am a passionate professional in the field of customer service and Information Technology. I gained significant experience in the retail and customer service fields at a young age through a variety of family-owned restaurants and entertainment venue which enriched me with the confidence and knowledge to pursue a career in those industries.  I learned the value of customer service and building relationships with various stakeholders in the value chain of a business. I look forward to future challenges that will test the limits of my competence and acquire new skills along the way.

Virtual assistant
Event management
Audio-visual technician
Customer service
Retail management
Approximate rate: ZARR 50 per hour

Experience

assisted the in the management of a family-owned pub and restaurant in Pretoria. The establishment was also a venue for events in which I assisted in the management of organizing. I eventually attained more experience and became supervisor which initiated more contact with suppliers and contractors in the entertainment and liquor industries.
I have dealt extensively with commercial retail computers, particularly software.
I gained extensive hands-on experience in the technical aspects of audio-visual equipment such as PA systems, Professional DJ equipment and projectors.

Education

Google Professional IT certificate

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