Zolani Mpunga

I am Zolani Brendan Mpunga, 30 years of age. I am hard worker, passionate, consistent and disciplined person. I am a very committed worker, I love challenges and I have the will to succeed. I am a motivated person. I have the ability to learn fast which will facilitate the training period.

With my commitment to superior customer relationship management coupled with previous experience driving building solid relation with other parties, I stand in a prime position to significantly contribute to your objectives. To prospecting tasks and I can deliver dynamic presentations to connecting with key decision-makers and collaborating with highly productive teams, my background has prepared me to excel in this role.

Additional highlights of my background include: I have solid leverage in effective strategic planning and excellent communication while time Management is my priority. Prospecting opportunities and generating substantial revenue by effectively securing and retaining new customers and making deals approved. Forging trust and enduring relationships with clients, team and referrals to maximise effectiveness and satisfaction. Dealing with tech devices and softwares such as till applications, office softwares(oracle, bizagi,sales force, blue print & summit), switchboard telephone, overall printing devices and database platforms(SQL & Access). Developing and maintaining an exceptional level of product knowledge across diverse industries, as well as a longstanding market presence represented by a solid network of previous work experience.

I am currently equipped with Matric, Business Administration, Computer Literacy, Business Process and Contact Centre Certificate, Customer Service Certificate, Pre-Contract Training(FAIS) and Product Training Long-Term Insurance(FAIS). I have reputation and background dealing with a variety of clients. I see myself as the best competitor for this job because of my passion in the customer service Industry and skills that I acquire at the moment. And I am able and willing to learn and adopt at any space and environment of work to get tasks assigned done.

Thank you

Educate clients on responsible use of credit and effective money management.n Adheres to internal, regulatory and legislative governance to ensure quality business and mitigate risk. Meet monthly sales targets in terms of lending and other products. Meet collections and arrears targets in terms of lending products.

National Certificate in Business Administration NQF Level 5.