Zethu Shongwe

Diligent, Reliable, Friendly, Matured and Hardworking person with good work ethics and attributes, who can provide efficient, organized and friendly secretarial support. Skilled at managing office supplies, handling phone duties and company correspondence and appointment scheduling

Demonstrated proficiencies in telephone as a call center coordinator and front desk reception within a high-volume environment. Excelled at handling a variety of customer service and administrative tasks and resolving customer issues with expediency. Consistently praised by management for the quality work, attention to detail, exemplary customer service delivery and team-player attitude. Operated the switchboard and provided prompt, courteous and knowledgeable assistance.

Executive PA – (Diploma) College SA / Still in Progress Academic Transcript Available Upon Request Computer Literacy and Call Center Administration – (Certificate) Skills Training and Employment Center/ Completed 2006 Academic Transcript Available Upon Request National Senior Certificate – (Matric) Rebane Laka Secondary School / Completed 12/2004