Zayna Sandhya Sathiapaul
Administrative
Services provided
I am an extrovert people's person who loves to communicate with different personals and I have a great demeanor.
As a receptionist at Ampath Laboratory and JDJ Laboratory I have gained 19 years of experience and knowledge and I can handle any given task with tact and ability. I have a excellent knowledge with computers and operating any digital switchboard and program to be user friendly. I have a great demeanor, skills and a great personality to bring out the image of the hospital. I have medical billing clerk experience communicating with patients and medical aids with relevant documents for recovery
Experience
Excellent communication internally and External
Great demeanor and communicate with patients in a sensitive manner
Telephone ethics
Program any digital switchboard to be user friendly
Team work and independently
Answer Unlimited incoming call .
Emailing
Account: medical debtors clerk
Query with medical aid unpaid claims mail paper claim, path notes, motivational letters and authorization numbers to medical aid for payments
Phone patients, email statements and make payment arrangements.
Do follow up on non payment.
Offer payment plans
Education
I completed matric in 1987 and studied towards public Relations Management at Unisa.
E-Learning
First Aid at St John's Ambulance
Customer services at Ampath
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