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Newcastle
Zain Haasbroek

Zain Haasbroek

Helpdesk

Technology / Internet

Newcastle, Amajuba District Municipality

Social


About Zain Haasbroek:

Results driven and analytical Individual equipped with 22 years’ experience in various departments/industries including; project management, office administration, office support, helpdesk, customer support and customer liaison experience in the logistics, manufacturing and IT industry. Competent professional that possess sound knowledge of website development, customer support, an ability to interact with people at all levels of the organization and from diverse backgrounds. Passionate individual with a proven record in leading, managing, developing and motivating teams to achieve their objectives, strong analytical skills with the ability to analyze complex data, draw meaningful conclusions and make business recommendations.
Highly structured and equipped with strong leadership abilities which has aided in being able to offer organisations tailor made solutions to work in complex and fast paced driven environments, formulating the vision and strategy. Meticulously apply time management and professional skills to meet and exceed the company’s expectations. Aim to add value and thrives for accuracy when performing duties. Ability to communicate effectively, possess a willing to learn mind-set and keen for an opportunity to contribute to the company’s success and increase productivity while growing on a professional level.

Experience

Excellent Communication Skills (listening, verbal & written) • Multitasking • Time management • Adaptable Stress Management • Leadership Skills • Decision Making • Conflict Resolution • Flexibility • Organizing and Planning • Work well under pressure • Interpersonal Skills • Morals and ethics • Eager to learn • Team Work Handling • Confidentiality • Strong morals and professional ethics • Work independently • Self Confidence • Versatile with an ability to follow instructions • Work independently and under supervision

Education

CompTIA Network+ Certified Technician | Technikon Natal/ IT Intellect | 2002
Passed CompTIA Network+ with distinction (94%)
CompTIA A+ Certified Technician | Technikon Natal/IT Intellect | 2000
Passed CompTIA A+ Hardware Examination with distinction (93%) and CompTIA A+ Software Examination with distinction (90%)
Certificate in Mechanical Concepts | South African National Defense Force (SANDF) |1994
Passed with distinction (90%) and received Order of merit 2nd out of a class of 32
Certificate in Strikecraft Acquaintanceship | South African National Defense Force (SANDF) |1994
Passed with distinction (95%) and received Order of merit 3rd out of a class of 16
Certificate in Mechanical Equipment part one Course
South African National Defense Force (SANDF) | 1994
*Passed with distinction (88%) and received order of merit 5th out of a class of 11
National Senior Certificate | Prince Edward High School, Zimbabwe | 1989

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