Xolani Kunene
Services provided: Customer Service & Account Management , Customer Support Representatives
About Xolani Kunene:
Good day I trust this letter finds you well, I would like to kindly brief you about my personal attributes, attitude, and my background in general.
I was raised in Alexandra Township in Johannesburg, like most of the young people in Alexandra I faced difficulties in life, it is those difficulties that made me the man I am today. After facing a number and series of challenges in life I then became motivated to better my life and the community at large. I am motivated to better my community and motivated to improve the living standard in life. It is not just patience that has contributed towards my motivation and aspiration. I have discovered that time waits for no man, it is then I realised that with the little time I have in the world I need to make a difference and be a mark of success and a role model to those who look up to me and those who haven’t noticed me yet.
I am motivated by change and improvement. I believe that life is about planning, goal setting and step taking, each and every step you take in your life leads towards changing your future, if you believe in dreams then you and I have something in common because I’m a dreamer and a believer just like you, I chase after my dreams and pave the way towards achieving them. I don’t seat back and wait for things to be delivered to me on a silver platter. I know that hard work, faithfulness and honesty are rewarded. This is one thing that drives me towards working hard. In any position or company I am in, I strive to be recognised through successfully meeting the requirements that are desired out of me. I strive to leave a mark in any place that I am in, not just a mark, but a competitive mark for those who will come after me to work towards it. I have a highly amusing personality, outspoken and straight forward.
If I knew I was not capable for this position I wouldn’t even apply, but I know I can be a suitable candidate for the above position and believe that I will meet the required standard.
I look forward to your positive response.
Experience
I currently have about 12 years experience working in sales and customer service. I have a well built customer care and sales experience, dealing with clients both telephonically and face-to-face. I have worked for numerous financial institutions in South Africa and obtained the minimum required qualifications as per South African regulatory acts.
Education
- High school Diploma/ Matric- 2010.
- Regulatory Examination (RE1 for representatives)- 2015.
- Full FAIS qualification (NQF level 4 in retail Insurance)- 2021
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