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Customer Service / Support
William Kereke


About William Kereke:

Through out my career I have successfully promoted marketing focused on accounting dealing with customers in distinguished international cuisine establishment proven history of inspiring positive and productive in employees, Dedicated to dynamic leadership and top of the line customer service
 And hospitality


Junior Bar Saver/ Waitress
Promote and provide beverages services to guests in a hotel bar area
Set up working areas mainly bars and pantries in accordance with the standard and procedures in advance of first guest arrival and during the day until closed
Serve customers in a helpful /friendly manner Receive drink orders from clients, waiter/waitress
serve drinks collect payment and operate the point of sale register Mix ingredients poured beers and wines according to drink preference
Continue reviewing information to keep up to date on new cocktails and drinks
Making sure all tables are reset and keep the dining room clean and tiddy
Collected order and relay to the kitchen and to bartenders quickly and accurately
Making sure all tables are reset and keep the dining room clean and tiddy
Making sure all tables are reset and keep dining room clean and tiddy
Bar Saver / Waitress
Help bartender to prepare drinks
Checking customers on there level of alcoholic teken and offering non alcoholic to sober up
Maintain Professionalism all the times
Checked Identification of customers ordering cocktails to confirm patrons meet age target
Maintain clean and Oganised bar areas
Explained daily promotion and drinks on special to customers to exceed daily sales
Responsible for tracking inventory using a computer database
Provide on the job training to the new hire
Upselling when the neady rises
Shared knowledge of menu items and flavours enabling customers to make personal decision based on taste and interest
Displayed enthusiasm and promoted excellent to customers Successfully increasing referrals and walk in business


O’Level  and a certificate in healthy and food  beverages and human life resources ’social services etc.

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