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Vessel Mukhawana

Vessel Mukhawana

Call Centre Team Leader

Insurance

Johannesburg, City of Johannesburg Metropolitan Municipality

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About Vessel Mukhawana:

Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability, and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Experience

I have 7 years of experience in call center environments. Experienced Manager with a demonstrated history of working in the Call Center industry. Skilled in Negotiation, Sales Management, Team Building and Continuous Improvement. Strong professional.

Education

Higher Certificate in IT

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