Venesh Chetty

I have been responsible for securing the warehouse as well as supervising personnel, by maintaining and overseeing inventory and supplies by receiving, storing, and delivering finished product and supplies while ensuring smooth and efficient operation of both the Finished Goods, Local and Imported products.

I ensured customer service is maintained and enhanced through speed, accuracy and quality of the loading and off-loading functions, ensuring that all system and admin related functions are done timeously. 

By conducting regular stock takes and daily cycle counts, planning and co-ordination of transport requirements, ensured correct inventory levels. This entailed monitoring supplier production times and stock replenishments, Proper utilization of equipment by ensuring that warehouse and its personnel obey safety regulations and observe safety precautions as laid down in the applicable legislation

I constantly investigated and strived to find methods of improving customer service and operating efficiencies.

Stone Shield t/a FLOORSHQ — Marlboro, JHB                                             Feb. 2022 – Nov 2022

Warehouse Operations & Distribution Manager  responsible for the receiving, validation, storage and distribution of over 1800 stock items in 3 warehouses while ensuring the right products are delivered to the right location on time, in full and at the cheapest possible cost.

• Oversee the efficient receipt, storage, and despatch of parts/products ensuring that quality objectives and delivery deadlines are met
• Maintain efficient warehouse layout (efficient space utilisation), stacking, coding and scanning, binning and traceability
• Oversee high value lockup facility - tidiness, security, access control
• Ensure stock accuracy through disciplined stock controls and implemented stock accuracy improvement initiatives (registers & access control)
• Respnsible for inventory controls and procedures (on site and off site) i.e cycle counting and stock counts
• Review warehouse processes (BOPs) to ensure they are streamlined, optimised and scalable
• Accountable to ensure FIFO principle is adhered to
• Plan, manage and monitor governance compliance processes designed to manage risks effectively and mitigate liabilities.
• Safeguard established and monitoring health and safety/security procedures and protocols (conform with business HSE standards and OHS act)
• Ensure facility is consistent and compliant with good hygiene and housekeeping disciplines
• Service and maintenance of all equipment/assets utilised in the operation. Including repairs and maintenance function throughout the facility.
• Ensure the warehouse adheres to company policies and administer practices in fair and equitable manner
• Attend and resolve customer’s queries
• Keep records of quality and quantity stock levels, delivery times, transport costs and efficiency
• Submit relevant reports as and when required.
• Monitor stock levels in order to highlight minimum and excess levels and therefore prevent stock shortages.
• Prepare worker schedules and ensure warehousing and distribution workers follow safety rules.

Rennies Travel. — ParkTown, JHB                                                                               Feb 2018–Jul 2020

AP Controller  Worked directly with the CFO of Limex, a division of Rennies Travel managing the day-to-day operations of different AP areas including PO and Non-PO invoice processing, Vendor Desk, Internal Client & Vendor Relations, and Payment Processing.

All Things African/Zenith Textiles — Wynberg, JHB                                   Oct. 2013 – Nov. 2017

Warehouse Manager   responsible for controlling and managing the accuracy of 3000 SKU’s received and dispatched out of the warehouse, ensuring inventory procedures are strictly managed, leading a team to ensure OTIF and customer satisfaction. Manage all 3rd party service provider contracts ensuring all operating procedures are known,  understood, documented, in place, managed, and maintained

• Improved operation's effectiveness 30% in picking throughput by changing and managing inventory positioning strategy.
• Established proper minimum and maximum quantities for over 1000 stock codes and developed a system to notify and react when stock dropped or spiked
• Managed sales order pulling and ship out, including prioritizing orders and tracking back orders
• Issuing GRV for stock returned for credit.
• Achieved 99% inventory accuracy 12 months.
• Received company bonus for inventory accuracy of 99% which was an improvement from 60%.
• Developed and implemented standardized inventory control procedures and daily cycle counting audit processes.
• Overseeing the warehouse packer team, documenting processes, and preparing executive reports.
• Scheduled work hours, resolved conflicts, determined salaries.
• Responded to customers' and shippers' questions and complaints regarding storage and distribution services.
• Attend daily operational meetings with the client.
• Identify opportunities to obtain new clients or increase current client contracts.
• Accurate and timeous reporting and analyzing of reports to required standards
• Participate in cycle audits
• Proactive risk identification and mitigation

S.A.B Miller — Vereeniging, JHB                                                                                   Mar 2011–Sep 2013

Warehouse Manager  Executed daily inventory operations of  5 000 square meter distribution warehouse with over 150 items and over R300 million in inventory. Responsible for monthly, quarterly and annual physical inventory as well as reconciling inventory discrepancies.

• NOSA 5 Star rating                    
• ISO accreditation 
• 65% drop in stock losses
• Manage all depot shipping and receiving, staff supervision and assigning of and ensuring completion of assigned duties
• Autonomously and jointly worked to develop strategies and tactics for improving operation efficiencies while advancing service levels, reducing inventory levels, as well as operation costs.
• Achieved forecasted sales budget for full year by an additional 3.6%
• Serve as primary contact for all external customers, including vendors for various services and supplies
• Verified clerical computations against physical count of stock and corrected errors in computation or count
• Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with management to rectify damages and shortages.
• Inspects consumer returned merchandise for re-stocking.
• Generate credit note requests for approval
• Manitain a zero stock outs, arrange with production for priority loading and dispatching to meet sales projections.

S.A.B Miller — Vereeniging, JHB                                                                           Sep. 2010 – Feb. 2011

Fleet & Garage Manager  Managed up to 120 fleet vehicles with responsibility for all driver interactions and issues related to vehicle assignment, safety, insurance, maintenance, registration, vehicle orders and 3rd party service providers and leasing partners.

• 99% Fleet availability
• 100% Fleet audit with 96% OD audit
• 48% (R180K) savings in audit prep.
• Maximum utilization of resources,
• Build and maintain strong relationships with logistics service providers and customers to meet their product needs and requests,
• Planning of loads, routes, fuel, overnight locations
• Investigation and Incident Reporting for all vehicle related accidents
• Ensure that all safety regulations are fully implemented
• Address immediate maintenance needs
• Prepare weekly and monthly reports
• Document fleet repair history and determine when maintenance is necessary
• Provide gas cards to staff
• Responsible for getting vehicles from ex-employees, as well as any company equipment
• Administrative duties,
• Communicate with all levels of the organization in a clear, concise and accurate manner.
• De-Brief vehicle and trip documentation
• Liaise with drivers throughout the shift and obtain updates and progress of delivery time scales, relaying feedback to the relevant departments.

High School (1991 - 1995)

NORTHBURY PARK SECONDARY (NORTHDALE-P.M.B)

MATHEMATICS, PHYSICS, BIOLOGY, GEOGRAPHY, ENGLISH, AFRIKAANS

College (1998 - 2000)

MSUNDUZI TECHNICAL COLLEGE (P.M.B)

N1 ENGINEERING

MATHEMATICS, SCIENCE, TECHNICAL DRAWING, TRADE THEORY

NORTHDALE TECHNICAL COLLEGE (NORTHDALE - P.M.B)

N2 ENGINEERING

MATHEMATICS, SCIENCE, TECHNICAL DRAWING, TRADE THEORY

Higher Education 

NQF Certification (2009 - 2010)

G.I.B.S – University of Pretoria (JHB)

MANAGEMENT CERTIFICATE – NQF 5

PROJECT MANAGEMENT, HR MANAGEMENT, FINANCIAL MANAGEMENT, MARKETING, CUSTOMER CENTRICITY, THE NEW ECONOMY

CURRENT / INCOMPLETE

MANCOSA

B-COM – Financial Management – NQF7

CERTIFICATES OF COMPLETION 

ALISON-ON-LINE

Diploma Operations Management

Module 1: What is Operations Management? Module 2: Development of Operations Management Module 3: The Operations Manager Module 4: The Transformation Model Module 5: The Boundary of the Operations System Module 6: Operations Management Strategies Module 7: Applying Operations Management - Inventory and Quality Management Module 8: Operations Management Assessment 1 Module 9: Operations Management Assessment 2 Module 10: Operations Management End of Course Assessment

Diploma Risk Management

Module 1: The Nature of Risk - Losses and Opportunities Module 2: Evolving Risk Management - Fundamental Tools Module 3: Introduction to Insurance Module 4: Insurance Operations Module 5: Insurance Contracts Module 6: Module 7: Property Risk Management Module 7: Module 8: Liability Risk Management Module 8: Module 9: Introduction to Life Cycle Risks Module 9: Module 10: Introduction to Social Security Module 10: Module 11: Introduction to Life Insurance Module 11: Module 6: Diploma in Risk Management - First Assessment Module 12: Diploma in Risk Management - Second Assessment Module 13: Diploma in Risk Management - Final Assessment

Diploma Business Management & Entrepreneurship

Module 1: Entrepreneurship Module 2: Managing large scale organisations Module 3: Evaluating organisational performance Module 4: Management structures and objectives Module 5: Management styles Module 6: Change management Module 7: Human resource management Module 8: The employment cycle Module 9: Employee relations Module 10: Managing changes to human resource management Module 11: Operations management Module 12: Operations management strategies Module 13: Applying operations management Module 14: Project management overview Module 15: Project management case study Module 16: Project management methodology Module 17: Information Technology case study Module 18: Project management toolset Module 19: Project management tools case study Module 20: GANTT charts case study Module 21: Project management documentation Module 22: Project management documentation case study Module 23: System development life cycle Module 24: Project management, system development life cycle case study Module 25: The planning phase Module 26: The planning phase case study Module 27: Conducting a feasibility study, case study Module 28: The planning phase case study Module 29: Project management, the analysis phase Module 30: The analysis phase case study Module 31: The analysis phase case study 2 Module 32: The design phase Module 33: The design phase case study Module 34: The implementation phase Module 35: Project management implementation case study Module 36: project management implementation case Module 37: Project management evaluation case study Module 38: Evaluation phase Module 39: Project management case study conclusion Module 40: Changing information systems Module 41: Assessment Module 42: Introduction to accounting Module 43: Accounting terminology Module 44: Accounting principles Module 45: Accounting systems Module 46: Preparation of reports Module 47: Balance day adjustments in the general journal and ledger Module 48: Accounting concepts Module 49: Accounting information Module 50: Accounting issues Module 51: Balance day adjustments Module 52: Budgeting Module 53: Control for debtors and creditors Module 54: Historical cash flow statement Module 55: Profit and loss statements Module 56: Risk in small business Module 57: Stock recording and valuation

Diploma Customer Service

Module 1: Course Navigation Module 2: Customer Service Basics Module 3: Providing Excellent Customer Service Module 4: Module 5: Customer Service in the Hospitality Industry Module 5: Module 7: Customer Service in the Public Sector Module 6: Customer Service in the Retail Industry Module 7: Module 4: Diploma in Customer Service - First Assessment Module 8: Diploma in Customer Service - Second Assessment Module 9: Diploma in Customer Service - Final Assessment