
vanilsom fancony
Customer Service / Support
About vanilsom fancony:
.Vanilson is a detail-oriented quality-control assessor who takes pride in quality inspection and issue detection. Identifying and implementing new guidelines which cut inspection time. He is the ultimate perfectionist, a masterful observer. He is a highly dynamic and resourceful team player well versed in developing efficient processes using knowledge of retail management, client management, and compliance. Comfortable working in a fast-paced, challenging, growth-oriented work environment and possesses a proven ability to ensure that procedures, standards, and communications are understood and implemented effectively. Extensive knowledge in handling multiple matters simultaneously and providing quality advice and services. Possess efficient communication skills to liaise with all levels of clients and staff to deliver effective solutions needed to achieve client satisfaction and organizational goals
Experience
TEVO COMPANY Saler February 2019 – May 2020 RESPONSIBILITIES ∙ Promoting and upselling products. ∙ Performing routine inspections and quality tests. ∙ Identifying and resolving workflow and production issues. ∙ Ensuring that standards and safety regulations are observed. ∙ Addressing and discussing issues and proposed solutions with superiors. ∙ Making recommendations for improvement.
Education
Kero Hypermarket (Angola) Cashier April 2022 - January 2023 RESPONSIBILITIES ∙ Collect cash, checks, and credit card payments from customers ∙ Make change accurately and efficiently ∙ Issue receipts to customers ∙ Deal with returns and refunds as necessary ∙ Maintain cash control over register drawer and verify amounts are correct ∙ Answer customer questions as they arise ∙ Calculate customer bills through cash register ringing ∙ Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean