Unarine Ratshitanga

i am a multitasker, hard working person and a fast learner. pressure is never be a problem.

As an analytical and creative problem-solver, I would love to expand my solid computer hardware and software expertise at your company. The knowledge I've attained from my experience and studies has played a significant role in accelerating my career within the IT environment, as I can execute various Desktop Support activities exceptionally well. These tasks entail setting up and configuring computer equipment, updating computer software and operating systems, identifying and troubleshooting computer hardware issues, and conducting other similar duties. My diligence allows me to deliver quality results in every aspect of my work.

I am honored to have had the chance to intern at Proserv as a Desktop Support Technician, as this experience has enhanced my technical support and problem-solving skills. Therefore, it would be my greatest pleasure to bring such talents to your company and retain good customer relations.

Here’s a snippet of how I’ve showcased my expertise in my previous role:

• Responded to computer system and hardware issues on time.
• Executed troubleshooting measures to resolve computer hardware issues.

Although I possess an IT Technical Support Certificate, I plan to take more IT short courses to remain competitive within my professional capacity. I believe that by doing this, I will continuously be a valuable asset to your company, as I would be able to identify any issues or changes required to secure the business' computer systems functions. 

I also want to use this opportunity at your company as a learning experience to acquire new qualities that would groom me for success in future senior positions within the IT space. Based on your company’s values and culture, I am confident that such can be facilitated for me.

technical support, call centre