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Tsholofelo Bridgett Maake

Tsholofelo Bridgett Maake

Service Consultant

Customer Service / Support

Pretoria, City of Tshwane Metropolitan Municipality

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Services offered

I am an organised, efficient and hard working person who works in a sales environment and target driven, an d am willing to discover and accept new ideas which can be put into practice effectively. i am a good listener and leaner, able to communicate well with a group and an individual level.

Service consultant
Administrative assistant
Approximate rate: ZARR 160 per hour

Experience

I am a service consultant and my duties are clients first make sure that i have dealt with the primary needs of the client and also exceed their expectations. I regard my self as the CEO of the company by living with the banks ethics. Marketing and selling of the banks brand and product.

2016- current -capitec bank

Service consultant- First point of contact with clients.

Capturing potential leads to follow up.

maintaining filling system and assisting branch admin.

2014-2016 cashier/till packer -  Shoprite

Assisting with packaging customers goods, back shopping to maintain the stores cleanness.

Guiding and solving customer queries.

2012-2014 Admin clerk/ tracing officer -SSG/ICTS

liaising directly with clients and retracting of reports.

Handling clients queries. 

Education

National certificate in banking acquired 2023

Office Administration certificate acquired 2008

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