
Tsholofelo Bridgett Maake
Customer Service / Support
Services offered
I am an organised, efficient and hard working person who works in a sales environment and target driven, an d am willing to discover and accept new ideas which can be put into practice effectively. i am a good listener and leaner, able to communicate well with a group and an individual level.
Experience
I am a service consultant and my duties are clients first make sure that i have dealt with the primary needs of the client and also exceed their expectations. I regard my self as the CEO of the company by living with the banks ethics. Marketing and selling of the banks brand and product.
2016- current -capitec bank
Service consultant- First point of contact with clients.
Capturing potential leads to follow up.
maintaining filling system and assisting branch admin.
2014-2016 cashier/till packer - 聽Shoprite
Assisting with packaging customers goods, back shopping to maintain the stores cleanness.
Guiding and solving customer queries.
2012-2014 Admin clerk/ tracing officer -SSG/ICTS
liaising directly with clients and retracting of reports.
Handling clients queries.聽
Education
National certificate in banking acquired 2023
Office Administration certificate acquired 2008
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